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Parcel not received, DPD advise delivered

Bob108
Visitor

‎06-04-2021 02:18 PM

Hi 

I ordered an upgrade, got the confirmation from EE.  Heard nothing from DPD, and on checking the tracking, it states delivered.  However, I have not received.  Contacted DPD they advise only what is in tracking info.  There is no photograph of delivery.  Tried to contact EE but unable to, what is best to way to contact EE so they can investigate?

 

Many thanks

 

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎06-04-2021 02:54 PM

Hi @Bob108 

 

You need to speak to EE CS on 150 about this issue.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.