Parcel not received, DPD advise delivered

Bob108
Visitor

‎06-04-2021 02:18 PM

Hi 

I ordered an upgrade, got the confirmation from EE.  Heard nothing from DPD, and on checking the tracking, it states delivered.  However, I have not received.  Contacted DPD they advise only what is in tracking info.  There is no photograph of delivery.  Tried to contact EE but unable to, what is best to way to contact EE so they can investigate?

 

Many thanks

 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎06-04-2021 02:54 PM

Hi @Bob108 

 

You need to speak to EE CS on 150 about this issue.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.