iPhone 13 delivery queries

[Lyn86]

I have not received any information about an order I placed on Dec 1st. I cannot get any information from the tracker. Please advise

[Leanne_T]

Hi @Lyn86

Thanks for posting 🙂

Which model, including size and colour did you order? 

Thanks 🙂

Leanne. 

[Lyn86]

I Phone 13 Pro Max 256gb Gold

[Leanne_T]

Thanks @Lyn86

This device is currently showing 'Usually despatched within 14 days'

As soon as your order has been dispatched, you will get a message from DPD to let you know when this will be delivered. 

Leanne.

[Lyn86]

It has been longer than 14 days already. Why am I not getting a message to that effect

[Leanne_T]

Hi @Lyn86

Thanks for coming back to me. 

If you give us a call on 150, the team can check your order for you. 

Leanne.