Community Activity

Re: Roaming in USA

All well and good but when I arrived in the USA I received the text message you mention, tried to buy roaming but was told system unavailable, please try later.  Tried later with same result. So now what do I do?

PaulFre by Explorer
  • 33 Views
  • 2 replies
  • 1 Helpful

Resolved! EE Pay Monthly Roaming in Croatia

Hi, I'm a Pay Monthly (unlimited data) member (for 20+ years) and in my active add-ons i have "Full Roaming".  Does this mean i can use my phone/data in Croatia at no extra cost?Website just takes me to a calculator page with 1/7/14 day passesThanks

andyo74 by Investigator
  • 78 Views
  • 4 replies
  • 4 Helpful

Update prompted unlock with password - help please

Hi My phone did an update and I was prompted to unlock the screen with my passcode rather than my finger print and I can't remember my 6 digit passcode.  How  do I get into my phone.  I'm locked out currently as too many attempts! 

Resolved! 1.6 Gbps with TV - When will it be available?

I have seen the question / query on here already but was wondering if there is any update to when EE will offer their 1.6 Gbps with TV.  I have read an article that the delay for EE might be because they have a new WiFi 7 router coming and this might...

Herbhead by Established Contributor
  • 2413 Views
  • 13 replies
  • 2 Helpful

e-sim won't activate.

My e-sim won't activate on my new phone. Text verification messages aren't getting through, and I don't have another phone to make calls. I just get an error message online. This is urgent as I am elderly and disabled, and my phone is my lifeline

gillyBB by Explorer
  • 49 Views
  • 8 replies
  • 0 Helpful

Watch delivery

I ordered a new watch and a dpd man came a couple of days later to deliver it. Unfortunately I was not at home and the driver requested a four digit code to deliver it. I had not had any communications from dpd to confirm a delivery time or the code,...

Resolved! Upgrade Link not working

Hi,I haven't been able to access the upgrade area of your website for over 2 months.I've never been able to be logged in, and the "See Upgrade Options" isn't a clickable link.  So frustrating. How do I upgrade without having to chat online?  I just w...

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110919 by Investigator
  • 403 Views
  • 4 replies
  • 4 Helpful

PAYG Service Quality Issues

Ee is a **** ** **** especially if you're on pay as you go they chock your your 4g so you go on a contract,stuff them I'm going back to o2 find another provider,ee are *****     [Mod edit: please keep comments respectful and constructive.]