Boosts effected by add-ons?

[apw987]

Could anyone tell me if my three collected boosts carry on if a add on is applied ? or are they wiped back to zero in the same way changing pack would??

ta ..

[Leanne_T · Accepted solution]

Morning @apw987

Thanks for posting on the community 🙂

Purchasing an add-on should not affect your free boosts, you would loose the free boosts if you changed to a from a 30-day pack (£10 or above) to a seven-day £1 pack, or vice versa, you'll lose any Free Boosts you have and will need to buy the required number of packs again to get another Free Boost.

If you buy a 30-day pack less than £10 and change to any other pack or vice versa, you’ll lose any Free Boosts you’ve earned.

You can find information in our What are EE Free Boosts? Help page.

Thanks 🙂

Leanne.