Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Data pack

I have a data pack. I top it up £10 each month. I topped it up on the 6th April. It was due to start automatically today. I got a message saying that I need £10 for my data pack to start. I have 293mb rolled over from my last pack. When I looked on m...

Apple Watch

Would like to know where my order is been waiting for the last 4days said it would be with me in 24hrs 

Re: New pay as you go packs

I'm out of contract now and am wondering why i would want to take out a 12 month sim only contract when i can take out a pay as you go pack for less money? I've never used pay as you go before but it appears to offer an ideal stop gap until i want to...

Badenbob by Visitor
  • 414 Views
  • 1 replies
  • 0 Helpful

Resolved! Data allowance on my tablet

Hi ,not sure if I've posted to the right community or not,  but I  took out a contract mobile and got a tablet with 2 GB data each month,  however, eldest daughter's taken my tablet to her boyfriends and  refuses to bring it home until the end of the...

Sue521 by Investigator
  • 1457 Views
  • 2 replies
  • 1 Helpful

Resolved! Trying to register

Hi all i tried to register for my ee account and i put in wrong email and it wont let me register a new 1 so i can make an account to request unlock code can anyone help please 

CGNAT IP addresses

Hi I seem to bouce between 10.xx.xx.xx and 100.xx.xx.xx when connected via mobile data to the EE network. I understand that this is an internal IP address.  What I am trying to work out is, has each mast for its own range of IP addresses ( and I am j...

Resolved! Upgrade confirmation

I opted for an upgrade & did this through online chat with an ee advisor.I chose my phone & plan (which hasn't been realesed yet)  I  agreed everything was correct & happy to proceed. However I haven't received an email to state ugrade has gone throu...

Jevans1 by Investigator
  • 1620 Views
  • 5 replies
  • 2 Helpful

Thank you to your employee Nicole

I lost my phone, and was worried that getting it replaced would be an expensive hassle.Nicole guided me this morning (13 April, around 11 am) in a very helpful and patient manner through reporting the loss, blocking the phone, working out whether it ...

Sim no longer working after number port

HiI requested a number port on Friday so I was expecting it to happen yesterday. My old number is no longer on my old contract and it comes up as the number on my EE account but I cannot send texts and get a PDP authentication error when I try and us...

Edw by Explorer
  • 967 Views
  • 3 replies
  • 2 Helpful

Mis-information regarding delivery

I ordered an Apple watch online yesterday, and was told that the DPD driver would call 30 minutes before he was due at my address to let me know he was nearly there. I work a 5 minute walk from my home so figured that would be fine.I received no phon...

kimeng59 by Contributor
  • 483 Views
  • 3 replies
  • 1 Helpful