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how to change card details
hi just how to change card details thanks
Unable to make calls from Portugal
I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?
Contact re without calling
I am in Egypt and cannot get my phone to get any signal. Can’t get hold of EE
Renewal date conflict.
My data allowance ran out today 6 May. Not worried as EE had advised it would be renewed on 7 May.However, I received a text to say it would be renewed 6 June - another month later.Why?
High definition channels
Why doesn’t EE tv remove non-HD tool TV channels from the TV listings it would seem to make a lot more sensitive. He would just to be able to see terrestrial high definition channels and that why you can move all the channel numbers Round so BBC One ...
Problems with the sim
Hi everyone, I've been a new customer for a couple of weeks and I've brought my old phone number to the SIM, first problem, if I'm at home I have to connect to the wifi to call but the person on the other end can't hear me, if I remove the wifi the p...
Pacakage not renew automatically
My balance is 10.37 and I have used 10 pounds package but yesterday my package expired but did not renew automatically ant one can help me about this problem.
Unable to access my business account online / app
Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...
Set up roaming before travelling?
I'm on a monthly contract and will be travelling to Jersey shortly. Is there a way to add roaming before going?On our last trip abroad, to France, it was a nightmare. We received the text when reaching France but couldn't activate roaming - it just...
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
