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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Apple Watch

My Apple Watch was delivered yesterday after adding it to my EE Plan, however I’ve had a text saying I’m getting another delivery from EE this morning? Although I have no clue what it is, anyone else has this when adding a watch to their plan?

Re: No order delivery date

HI LeanneI didnt get a text or email yesterday when i placed the order and i ordered an apple watch 6 series  40mm in gold as an upgrade to my current watch

Using a Vigor 166 G.fast modem with EE Fibre max 300

Hi, I have just bought a Vigor 166 G.Fast Modem to use with my WiFi 6 router and EE Fibre max 300 connection. My broadband username is readytoconnect@fs The guide says for the broadband password "you'll need the login details or the password that cam...

Feedback from call

Amy in sales was super friendly and went above and beyond to get me the best deal. She was quick, efficient and explained everything she was doing. She's a credit to EE. Wish all your staff were like her. She deserves recommendation for her hard work...

Geeta83 by Explorer
  • 439 Views
  • 2 replies
  • 2 Helpful

Resolved! New phone will I get a new sim

I have upgraded my phone from an Android S10 to iPhone 12 and assumed I would get a new SIM, I have read online that when the iPhone 12 arrives I may not get a new SIM and have to purchase one separately, is that right ? Thanks

I am unable to unlock a previous device

I previously had a Samsung S8 which I completed the 24 month contract with. I then have upgraded my plan to a S20 FE - I decided to give my old phone to my sister but she is on a different network. I realised I needed to unlock the phone for her 1st....

Re: EE APN Settings: Where to find them

I have a slightly different question.  I have a router designed for use on a boat, which takes a data SIM.  I’ve tried the settings with ‘everywhere’ as the APN name but am getting a terrible connection.  My iPhone, which is also on EE, gets 60MB but...

hutchibi by Investigator
  • 6622 Views
  • 18 replies
  • 3 Helpful

Broadband randomly disconnects

Hi, For the last couple of weeks/months my fibre connection drops at random times of the day, often at the most inconvenient moment (ie when on a video call!!!). The light on the hub flashes amber/yellow for several minutes before reconnecting. I hav...

Resolved! Paying for PAYG sim with pack

Having bought a £15 payg sim with pack is it right we'll have to top up £15 every month even it's not required?