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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15561 Views
  • 51 replies
  • 65 Helpful

Upgrade iPhone

I recently ordered a new phone as an upgrade, I haven't gotten any other emails or text other than the day it was placed. Should I call them or wait a week bare in mind I done this for a different phone upgrade and the same thing happened.

motayo by Investigator
  • 389 Views
  • 1 replies
  • 0 Helpful

EE broadband and BT

Hi all. In January I’ve received a SMS with the deal from EE and BT regarding home broadband. Deal said if I take the broadband I’ll get 50% off of my next three mobile phone bills. Sounded good, so I’ve called and did the deal. Now we’re in may and ...

Mahi1980 by Investigator
  • 916 Views
  • 5 replies
  • 0 Helpful

Apple Watch Outgoing Calls Issue

I have an Apple Watch Series 6.  However, whenever I use it to make an outgoing call, the receiver of the call cannot hear me speak.  If the person calls me back, and I answer the call, using the watch; that person can hear me. Both phone (iPhone 12 ...

When can I get an unlocking code

Been over 20 days and I am stilling waiting.  1st i tried to register with my ee apps, after entering my phone no, it showed "number does not exist". 2nd i tried again on my ee web, it said "this device  cannot be unlocked" Then I phoned up '150', a ...

9up by Investigator
  • 926 Views
  • 6 replies
  • 2 Helpful

Resolved! Cant buy data for mobile hotspot

I have a PAYG sim for a mobile Mifi.  On the EE app I have added £10 credit.  When I try to buy data I am redirected to " http://add-on.ee.co.uk/purchase"I can't buy data from my phone or website because the sim is in the Mifi not my phone, so how ca...

Ip Ranges / Subnet

I use an EE SIM card for a failover service (Primary on Vodafone) on a 3G router to transfer data by ftp on some mobile equipment.  This requires me to create a Port Forwarding rule on a firewall to receive the data. Every day I have to change the ru...

Resolved! Can I upgrade my phone to apple watch?

Hi, my monthly deal finished 2 years ago and I didn't upgrade my phone until now and currently I am paying nearly 20 pounds per month for my sim only deal which give me only 4GB data and unlimited text and calls. Now I saw that I can get Apple watch ...

Internet drop out

My Internet drops out for a couple of minutes every night at around 21:30 Its not an issue unless I'm streaming but it is very frustrating. I'd like ideas as to why. I've not worried much about it and it's been on going for a couple of years now. I'm...

Shahla32 by Established Contributor
  • 378 Views
  • 1 replies
  • 0 Helpful

Weak Security

Since my ipad/iphone updated to iOs 14 I have a "weak Security" message underneath my WiFi router which is an EE Smart Hub. I need to change the encryption type to AES but there is no option on the Smart Hub to do that as far as I can see? Does anyon...

millomite by Contributor
  • 8223 Views
  • 11 replies
  • 17 Helpful