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Re: No order delivery date

lizzk14493
Explorer

HI Leanne

I didnt get a text or email yesterday when i placed the order and i ordered an apple watch 6 series  40mm in gold as an upgrade to my current watch

3 REPLIES 3
lizzk14493
Explorer

HI Leanne 

 

I ordered a pay monthly apple watch upgrade yesterday and have an order number but no email or text received as promised and no delivery details

Leanne_T
EE Community Support Team

Hi @lizzk14493

 

Welcome to the community. 

 

Did you receive a confirmation email when you placed the order? 

 

Which model, colour and size, Apple Watch did you order? 

 

Thanks 🙂

 

Leanne. 

Leanne_T
EE Community Support Team

Thanks @lizzk14493

 

In this case, please give us a call on 150 our Mobile Care team will be happy to help you get the order looked into 🙂

 

Let me know how you get on. 

 

Leanne.