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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2674 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15678 Views
  • 51 replies
  • 65 Helpful

Uograde

I waited 2 years to upgrade my phone and when I done a trade in they said that my phone was worth 650 and they wavered that for my new phone is that normal should any phone cost 650 for an upfront cost 

Danny2021 by Investigator
  • 487 Views
  • 3 replies
  • 0 Helpful

Resolved! New sim card not working

Hello, I needed a UK mobile number, but I am currently in Lithuania. My friend sent me a new pack, and I placed it in my phone, etc, however I can't make any calls, and no one can call me. I thought it is because sometimes it takes 24 hours for a new...

Fibre broadband speed drops

On a regular basis, my fibre broadband speed drops to less than 1Mb at various times of the day, or overnight. If I reboot the router it comes back up to around 27Mbps and is OK until the next time it happens.This has only started happening recently ...

ianfreeman by Established Contributor
  • 873 Views
  • 10 replies
  • 6 Helpful

WiFi dropping out

Same problem here. Previously with Sky and had no drop outs - moved to EE as great deal a month a go and now have multiple drops every day and get cut off mid- call using wifi. 

Not sure what's happened to my order

It was out for delivery with DPD but their tracking status says the phone has been returned to EE. The EE tracker says the phone has been despatched! Not sure where to go from here! 

skbf1 by Visitor
  • 364 Views
  • 1 replies
  • 0 Helpful

Payment sent for 15 pack

Paid for a 15 quid 8gb pack left my account saying it was unsuccessful from ee end but it’s been took from my bank account any ideas anyone **bleep** going on with that ?? 

Bria0877 by Explorer
  • 483 Views
  • 5 replies
  • 3 Helpful

Samsung A21s

I want to switch to Samsung A21s does it have wi-fi calling and messaging? I have very poor mobile signal at home

RAS by Contributor
  • 4412 Views
  • 24 replies
  • 9 Helpful

Can't answer calls

Please help me, over the last 2 weeks I have been unable to answer calls on my s20. It rings but then I just get a blank screen, no contact info or options to answer. Also when I make a call I get a blank screen and cannot pull up the keypad to selec...

Oppo Find X2 Pro - Color OS 11 Update

Good morning. Will EE be rolling out the latest Color OS 11 to Find X2 Pro devices (in line with the rest of the western Europe roll out) during December? Or are we going to have to wait?I'm a little discouraged as we still appear to be on a firmware...