Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Data usage warning

Data usage. I always use minimal data. This month I have had a data usage email saying it has run out. No different pattern. I gifted data from another account and it has reset and shows that I have used almost none! How do i see the amount of data u...

Resolved! Re: Facebook

Hi my name is xxxx xxxxxxxxxx I'm wondering if someone from the ee community can help me too to unlock my Facebook account everytime I try and access it plays I have been locked out for security d&i need to get back into this account I'm wondering if...

Apple TV 4K model?

Which Apple TV 4K model does EE currently supply with the Apple TV with BT Sport package? Is it the 64Gb or the 32Gb model?

Where is my phone

I ordered 3 phones last week and only 2 have been delivered. My sons order just says it can’t tell me when it will be available when I check the order status. What can I do as his phone was the one we needed replacing immediately?

Resolved! new pack

hi iv had the £30 pack for a while now but i wanted to change to the £15 pack instead so iv waited till my pack had run out and changed it and it stated in order for my new pack to activate was to top up with the pack amount which iv now done but the...

Resolved! Services on demand payment

I have set up a payments on demand payment which I want to stop. It says it’s going to come out of my account on the 12/06 but I text STOP REC to 150 and it says it hasn’t set one up. How do I cancel this? 

Sm2021 by Visitor
  • 1929 Views
  • 1 replies
  • 1 Helpful

4GEE Home Router 2 WIFI

I've had the Home Router 2 for a couple of days now and have noticed I'll be getting Download speed of over 30 mb/s but only 1mb/s upload or less.  Would buying a external antennae help this issue?  If so what kinda speeds can i expect in the LD6 Are...

Dpross96 by Visitor
  • 944 Views
  • 2 replies
  • 1 Helpful

NUC

Hi I just want an NUC! I can't believe how difficult this is or how long it takes!  This process started over 6 weeks ago!I've emailed, I've spoken to customer services who said they had put through my request. Also I have filled in an online request...

Clareyp by Investigator
  • 1251 Views
  • 9 replies
  • 2 Helpful

Re: New pay as you go packs

Hi,Question:Will this (pictured) be the pack I get in 13 days? or is it an app glitch? Background:I've been a payg customer for some time now, so am still on the old £5 everything pack 150mb/100m/250sms, with my boosts it's 1025mb/125m/300sms.I notic...

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Keatrix by Investigator
  • 653 Views
  • 6 replies
  • 0 Helpful