Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Where is my phone

R2d2blackman
Visitor

‎06-06-2021 04:04 PM

I ordered 3 phones last week and only 2 have been delivered. My sons order just says it can’t tell me when it will be available when I check the order status. What can I do as his phone was the one we needed replacing immediately?

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎06-06-2021 06:11 PM

Hello @R2d2blackman ,

 

Welcome to the community,

 

Unfortunately, we have no access to customer account or stock of products here in the forum, you would have to ring customer service to see why you have not received it. It could be that they are waiting for stock for that phone, which one did you order, colour and size of hard drive, that you have not received?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.