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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2486 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15100 Views
  • 51 replies
  • 65 Helpful

Trying to arrange a swap for my faulty watch

I am trying to call customer services to arrange a swap for my faulty watch, they called me whilst I was at work and l/m. There isn't an option for this so tried them all couldn't get through

iPhone 13 pro max order waiting

Hi, still waiting for my iPhone 13 pro max Gold 64g to be delivered. I ordered on the 23rd of November and still waiting for a delivery date. Please can someone advise 

Jemimaxw by Investigator
  • 349 Views
  • 3 replies
  • 0 Helpful

Xbox Series S

Just received my Series S and it's faulty.It will not power on

DMY by Investigator
  • 815 Views
  • 4 replies
  • 1 Helpful

Free Xbox with new contract

So I questioned this over a week ago , took a new contract put for a pixel 6 on the 24th November. Was told after 15 days will get a text telling me about the status of delivery for the Xbox.20 days had now passed and still nothing,Getting through to...

Speter28 by Explorer
  • 314 Views
  • 1 replies
  • 1 Helpful

iPhone upgrade dispatch

I ordered an upgrade iPhone 13 pro max in graphite 128GB, it says dispatch within 7 days and I still haven’t received confirmation, the 7 days is up tomorrow. EE customer service can’t tell me anything about it. Are the phones even in stock?

Switch offer code

Hello EE, I am pay as go customer and I would like to claim the switch offer to pay month plan. I request the code by text to 150 and get the code. I tried to sign up new sim plan with code in order to get discount. But the code wasn’t working. Can y...

High ping later in the day

Hi, I've been having problems with high ping later in the day which goes from 60ms to over 200ms, Which is making online gaming impossible, speed is fine and i'm getting 50-60mbps, nobody else is on the network apart from me. Thanks

Kevin68 by Contributor
  • 1853 Views
  • 12 replies
  • 0 Helpful

ee Perks

Hi, I am eligible for ee perks and completed my EE perks registration some time ago.  i have 2 phones due for renewal and am keen to stay with ee.  Unfortunately the link expired and now every time I try log in it says my account is deactivated. How ...

jdball by Visitor
  • 305 Views
  • 5 replies
  • 0 Helpful