How is my account, can you show me how it is £ 47.00 . Please Keith
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13-12-2021 04:24 PM
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13-12-2021 04:27 PM
@Keithpotter This isn’t customer services it’s a public forum no one here has access to your account you’ll have to call customer services about this. But have you looked at your bill breakdown?
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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13-12-2021 04:48 PM
Hi @Keithpotter ,
Is this a new contract or are you midway through an existing contract?
Do any of the links below help to shed light on what the charge should be versus the extra charges, in particular the Usage link?
https://myaccount.ee.co.uk/app/usage-since-latest-bill#extra-charges
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Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
