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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

My router is playing up

Came home after a day out and my router is flashing aqua. Unplugged it, checked cables and turned it back on and its still flashing. Any help/advice would be greatly appreciated. TIA 

Loubee32 by Visitor
  • 352 Views
  • 1 replies
  • 1 Helpful

Resolved! Connecting 4GEE wifi to Audio Pro and Spotify connect

Hi, recently joined EE and set up 4G mobile broadband which has transformed my broadband from old style 1mbps via a traditional line to 25mbps or more.  Very happy as we are in a rural area.  Placing the order and getting set up was a great experienc...

cc1200 by Contributor
  • 4177 Views
  • 24 replies
  • 4 Helpful

Resolved! Broadband query

Let's say my 18th month contract "ends" on the 1st, where I'd like to move to virgin but can't until the 8th since that's when an engineer can come, what would the process be like. When would I have to let EE know so I don't lose service completely u...

ahritina by Investigator
  • 1173 Views
  • 1 replies
  • 0 Helpful

Resolved! ORDER SIM

Hi the other day I order the sim card, but I donNt have on my email any confirmation about that, I put the email correct, but still I don’t have, and I don’t know when is gonna be delivered. Any solution ? Thanks

quillo21 by Visitor
  • 1292 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC code problems with account

Hi keep on getting this response when i txt PAC to 65075 . Hi from EE. Sorry , due to your account status for xxxxxxxxxxxx we are not able to process your request. Please log into ee.co.uk/myee or call 150 to request your switching information, PAC o...

Poor mobile signal

Hi I'm on a Samsung s10+ and I pay for the 120gb 5g data I looked and where I live now doesn't have 5g (that's not the problem) but it's supposed to have really good 4g in my area but I'm getting 1 bar of signal at best and when it comes to using my ...

Resolved! top up PAYG 4G EE wifi

I've wasted a lot of time trying to top up my data.  I click on the top up link and I'm asked to register.  I input my details but then it won't move forward, so I can't register and I can't top up.  Thoroughly fed up

WiFi mini top up

HiCan anyone help? I have a 4GEE WiFi Mini (as well as a normal phone contract) and need to top it up for the first time (it came with some data which has now expired). However, when I enter the phone number on line, it's not recognised. Do I need to...

Sooz2910 by Investigator
  • 959 Views
  • 3 replies
  • 2 Helpful

Resolved! Back order

Would you know how long the wait for back order of Samsung Galaxy S21+ 5G 128GB Phantom Silver is? I ordered my upgrade a few days ago and have not received any tracking info via email or text. Thanks

LAPSED/SUSPENDED ACCOUNT

I left the U.K. to work overseas around 18 months ago, with the plan to ‘switch’ SIMs between a local mobile service while overseas, and my EE service while I was back home.Due to Covid-19 travel restrictions, I haven’t used the EE sim in over a year...

HayCart by Explorer
  • 1206 Views
  • 10 replies
  • 2 Helpful