Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Activate new sim card

Hello , I got new sim for my portable WiFi device.  How can I activate the card without put the sim in my current phone??  

Yvonneli by Explorer
  • 695 Views
  • 1 replies
  • 2 Helpful

Mobile data

I updated my shared plan today but and the internet connection in one of the phones isn't working now, doesn't look the data is being shared as in the other phone is working fine. How can I fix it?

No order confirmation

I ordered my upgrade yesterday and have not received a confirmation email for this, neither in my normal inbox or junk inbox.There's also no mention of this upgrade on my EE, however it does show the early upgrade payment I made but doesn't show what...

Acc11 by Visitor
  • 421 Views
  • 1 replies
  • 1 Helpful

REWARDS for the community

I have been helping EE build the community, apps, products, services etc over the last 6 years and contributing ideas especially foe Accessibility issues. We were promised rewards and registered for them 2 years ago. Now there are 3 reward apps on th...

EEboss by Explorer
  • 720 Views
  • 1 replies
  • 1 Helpful

What is 'FTTP on demand' ?

The BT Availability Checker shows 'FTTP on demand' is available for my location. What is 'FTTP on demand' ? 

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Dragonfly by Established Contributor
  • 1450 Views
  • 6 replies
  • 0 Helpful

Giftable Data stops mobile data

Hello Everytime my giftable data runs out (I use my phone as a hotspot as my wifi is a little lousy), it causes my phone not to be able to use mobile data at all. It happened last month as well and it was off for a few hours before it just randomly s...

Resolved! New phone unlocking question

I have just bought a brand new sealed Galaxy A20e from Sainsbury's, and I understand it is locked to EE. I bought it because it was a really good price on clearance, and even with the expected £8.99 unlocking fee it's still a bargain. I looked at the...

Caribou by Investigator
  • 1593 Views
  • 4 replies
  • 2 Helpful

just joined web site

Hello ,just joined web site to try and alter my T.mobile(ee acount) I am currently on PAYG and want to remain on it,Web page now tells me I am on prepay ,I haven't signed up to anything .Am I still on PAYG ?

No signal - red bars on WiFi mini

No internet signal. Website reports engineers have fixed a problem locally but it looks like they haven't. Can't report an issue online because 'something went wrong' and I am cross because I have paid a fortune for unlimited data!  I've turned it of...

Kafka129 by Visitor
  • 2202 Views
  • 2 replies
  • 2 Helpful