The EE Community

Mobile unable to make calls due to reaching spend cap but spend cap is zero

I changed the 50 GB per month service to unlimited service

    I haven't received an update yet. How long do I have to wait for an update? 

If its this bad for new customers then existing customer should run

I am amazed at the lack of customer service that EE provide. As a new customer I do not want the red carpet rolling out. I just want clear answers as to when I will be finally switched on?EE claim that my flat does not have a fibre connection yet loo...

Security

Hii I was recently a victim of fraud where there was a data breach with EE. EE are now advising me the fraudster passed security by providing just my name address and bank account number. Details that many folk have. I just wonder how customers of EE...

How do I get a delivery pass code when I have no working phone?

Dropped and smashed my phone, now it doesn't work,I can't turn it on. Tried resetting, still doesn't work. Ordered a replacement phone with EE. Phone delivered today. Driver requires a four digit pass number, seg to my phone. How the blazes do I get ...

Disable Parental Lock on EE TV

Hello,I have been trying to disable the parental lock on EE TV without any success.I have called several numbers and also looked at the tv settings.I do not have any restricted channels listed however when I channel hop in Sky Cinema I am prompted to...

Tried changing from Bt to EE one

I was thinking of upgrading to ee one from BT, but can't understand why I would do this when for the same bt broadband and tv package I would be paying at least £8 a month more, surely it should be the same or cheaper to entice customers over, especi...

HR Contact Details for Reference Request

Hello - I need to supply contact details for a reference request for EE, please can I have the contact details including an email address. Many thanks,