Xbox series x bundle
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-11-2021 08:11 PM
Hi,
I ordered the X box series X as an add on to my existing contract very early of the AM on the day it was announced.
So far I have one email from customer services saying we've received your order and we'll let you know when it processed.
I've also had the upfront payment taken out of my bank account.
Could you please provide any insights as to why is taking so long for the order to be processed, as concernd there may there may be more demand than supply allows and there may be some of us who unfortunately may not of secured the bundle. It would be great to know either way?
Thanks
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
20-11-2021 09:12 AM
Hi @K1231
You'll need to speak to EE CS on 150 about this issue and your order.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
20-11-2021 10:15 AM
Hi @K1231,
Welcome to the EE Community. 🙂
If your upfront payment has been taken, your order was successful and you'll receive confirmation soon. Please allow up to 14 days for delivery.
James
