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21-12-2021 02:54 PM - edited 21-12-2021 03:09 PM
Hello How I can get my game pass code ?
It should be send to contact phone number. But system put my Apple Watch phone number like contact so I don't have any chance to check message even from courier with delivery informations
22-12-2021 07:34 AM
Hi @Patryk1991
Welcome to the community.
The link to redeem this is sent 14 days after purchase. Let me know if you don't receive the message after 14 days.
Chris
27-12-2021 05:02 PM
Hi, just to jump on this thread here. I too ordered a new handset in order to receive the Xbox series S. I've received the Xbox fine 2-3 weeks ago but as yet have received no text or email in regards to claiming the games pass.
Any chance you can look into this for me please EE support?
28-12-2021 08:42 AM
Hi @Thom1984,
Our Customer Care Team will be happy to chase this up for you if you get in touch.
Thanks
James