@Yvonneli put it in your Wi-Fi device switch on and give it time to activate. It’s around 24 hours at most but it’s usually around 4 hours. The only issue you’ll face is the device will switch off due to inactivity so you’ll have to keep switching it back on.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
