Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Lost add on

Hello, I've recently lost my Google Buds! They're a add on to my plan and I want to know if I'm covered for the lost item and will EE replace them? Thanks!

amyhn by Visitor
  • 498 Views
  • 1 replies
  • 1 Helpful

No Wi-fi network

I have had my 4gee mini Wi-fi 2020 for a couple of weeks and has been working fine but today the network won’t show on any device have tried resetting and plugging in to pc but still not able to access it any suggestions 

Tom200 by Investigator
  • 1413 Views
  • 9 replies
  • 1 Helpful

iphone v EE sim

I have had my old se iPhone for approx 5 years, it's a 64GB and is struggling, the typical things like having to delete photos, apps disappearing as not enough storage to be on spotify, instagram, banking app etc. Went into an EE store today, (what a...

Ren2 by Investigator
  • 740 Views
  • 5 replies
  • 3 Helpful

Help

Hi, I upgraded my phone a couple of weeks ago and everything was working fine. Today it came up with a message saying sim locked so I put in the code which I was given when I was given a new sim. Although it accepted the pin, my phone is still not co...

Full data not showing after Sim upgrade

I recently upgraded to a 160 Gb sum but my full data is not showing. I have called numerous times and just get told to wait longer. I have already waited for 23 days and think that’s well over the 10 days I keep being told to wait. I have complained ...

Fi53 by Visitor
  • 409 Views
  • 2 replies
  • 2 Helpful

Resolved! 4G Wifi top up data payment.

Hi, I have tried for a while to purchase add on data for my mobile dongle. I am using top up credit as payment. For a number attempts now all I get, be it on the phone using the EE app or Laptop is there is a problem try again later.So what is the pr...

Robb6 by Explorer
  • 1913 Views
  • 4 replies
  • 3 Helpful

Resolved! Confirmation of order

Hi I placed an order for galaxy book on friday, I have order number but when i try and track it, It just comes up awaiting confirmation, could someone help with this please