cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Confirmation of order

Markyboy22
Contributor
Contributor

Hi I placed an order for galaxy book on friday, I have order number but when i try and track it, It just comes up awaiting confirmation, could someone help with this please

1 SOLUTION

Accepted Solutions
Jon_K
Former EE Employee

Hi @Markboy22.

 

Welcome to the community.

 

Did you receive a confirmation email?

 

What did you order?

 

Jon

View solution in original post

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Markyboy22 

 

It sounds like your order isn't processed yet. Try looking again later today/tomorrow.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Jon_K
Former EE Employee

Hi @Markboy22.

 

Welcome to the community.

 

Did you receive a confirmation email?

 

What did you order?

 

Jon

I spoke to one of your advisors, its all sorted now, thanks

Thanks for your help i got it sorted now

Jon_K
Former EE Employee

That's great, thanks for letting us know, @Markyboy22 🙂