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Re: Can i change date of my direct debt

COOPERDEAN123d
Visitor

Can I change my direct debt to the 28th of each month

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Hello @COOPERDEAN123d 

 

Welcome to the community

 

There is no access to individual billing account on this public forum, so you will need to call EE C/S on 150 to request a change of billing date.

 

Whilst you can't change your actual payment date, you can change your monthly bill cycle date, from which your payment date is determined.

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Hello @COOPERDEAN123d 

 

Welcome to the community

 

There is no access to individual billing account on this public forum, so you will need to call EE C/S on 150 to request a change of billing date.

 

Whilst you can't change your actual payment date, you can change your monthly bill cycle date, from which your payment date is determined.

XRaySpeX
EE Community Star
EE Community Star

Call EE to change your billing date to about 21st of month & your payment date will follow in step.

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