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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2903 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16063 Views
  • 51 replies
  • 65 Helpful

MiFi Management

Hi,  I work for a social housing provider and we recently purchased 10 pay as you go EE WiFi Mini's to use with customers/start a lending scheme to help customers access the internet.  Is there a way I can link all 10 of these to one EE account and r...

Tracking number for my order

On my confirmation email I don’t have a tracking number and myphone said it would be delivered today and hasn’t came yet.

Resolved! trade in for s21 ultra returns

received my new phone 29/01 2021still waiting for return envelope for trade inrequired back by 12/02/ 2021hope this isnt a delay to refuse trade in dealwhen phone was ordered 18/01/21anyone still waiting 

Chenzo by Investigator
  • 1995 Views
  • 5 replies
  • 2 Helpful

New phone and sim

Swapping to old number and I can send messages on the number I’m on but I can’t use data and I’m not sure if there’s a issue or if it will start working after number change also it keeps saying edge 

LiamShp by Investigator
  • 536 Views
  • 5 replies
  • 1 Helpful

Upgrade

Two weeks ago I was being offered early upgrade deals. I started looking elsewhere at better deals and so requested a PUK code. I have since decided to stay with EE due to network coverage but my upgrade deals have all gone. It says I am eligable to ...

RuthAS by Investigator
  • 374 Views
  • 2 replies
  • 1 Helpful

No order confirmation

Hi, I’ve placed an order today for an upgrade and paid the upfront fee, this has also gone from my bank account and states the value and ‘EE’, however I have had no order confirmation via email, no order number or anything. Nobody will advise me as I...

Trade-in packaging issue

Hi, I went to the Post Office to post my old phone with the supplied packaging but they refused to take it as the packaging, a small bubble wrap envelope, doesn't meet their requirements for sending electronic goods containing a battery. Their websit...

Sim only in Electric Gates

We have electric gates that open when I ring or text the EE sim card we use in there.  We have used them for 2-3 years no problems.  I rang the gate the other day to let someone out and got the message "the number you have called is switched off" and...

MS144 by Explorer
  • 1486 Views
  • 4 replies
  • 0 Helpful

4G or 5G?

I;m about to buy an EE Home Sim Router, having found that nothing else will do (in my village) Is there any advantage (as a personal home user, in buying the %G or can I happily exist on the 4G?

Bytheway by Explorer
  • 746 Views
  • 5 replies
  • 0 Helpful