Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Tracking number for my order

On my confirmation email I don’t have a tracking number and myphone said it would be delivered today and hasn’t came yet.

Resolved! trade in for s21 ultra returns

received my new phone 29/01 2021still waiting for return envelope for trade inrequired back by 12/02/ 2021hope this isnt a delay to refuse trade in dealwhen phone was ordered 18/01/21anyone still waiting 

Chenzo by Investigator
  • 1983 Views
  • 5 replies
  • 2 Helpful

New phone and sim

Swapping to old number and I can send messages on the number I’m on but I can’t use data and I’m not sure if there’s a issue or if it will start working after number change also it keeps saying edge 

LiamShp by Investigator
  • 517 Views
  • 5 replies
  • 1 Helpful

Upgrade

Two weeks ago I was being offered early upgrade deals. I started looking elsewhere at better deals and so requested a PUK code. I have since decided to stay with EE due to network coverage but my upgrade deals have all gone. It says I am eligable to ...

RuthAS by Investigator
  • 361 Views
  • 2 replies
  • 1 Helpful

No order confirmation

Hi, I’ve placed an order today for an upgrade and paid the upfront fee, this has also gone from my bank account and states the value and ‘EE’, however I have had no order confirmation via email, no order number or anything. Nobody will advise me as I...

Trade-in packaging issue

Hi, I went to the Post Office to post my old phone with the supplied packaging but they refused to take it as the packaging, a small bubble wrap envelope, doesn't meet their requirements for sending electronic goods containing a battery. Their websit...

Sim only in Electric Gates

We have electric gates that open when I ring or text the EE sim card we use in there.  We have used them for 2-3 years no problems.  I rang the gate the other day to let someone out and got the message "the number you have called is switched off" and...

MS144 by Explorer
  • 1372 Views
  • 4 replies
  • 0 Helpful

4G or 5G?

I;m about to buy an EE Home Sim Router, having found that nothing else will do (in my village) Is there any advantage (as a personal home user, in buying the %G or can I happily exist on the 4G?

Bytheway by Explorer
  • 737 Views
  • 5 replies
  • 0 Helpful

haven't received voucher for referrals

Hi I referred a friend and received an email saying that my referral is successful. My friend is already using her sim for more than a month but neither of us received referral voucher. 

Kadin12 by Visitor
  • 425 Views
  • 1 replies
  • 0 Helpful