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01-07-2021 01:42 PM
Swapping to old number and I can send messages on the number I’m on but I can’t use data and I’m not sure if there’s a issue or if it will start working after number change also it keeps saying edge
01-07-2021 01:56 PM
Hello @LiamShp ,
Welcome to the community,
Are you able to use your old SIM card, is it still working? If it is, then no need to use the new SIM card, I would put the old SIM card in the phone and if it works, then use that one.
EE sometimes send new SIM cards with new phones, not necessary to use if old one works.
01-07-2021 10:19 PM
My old sim is in my old phone it’s on the network Three not EE I just swapped
02-07-2021 08:08 AM
Hi @LiamShp
Welcome to the community. 🙂
Could you restart your phone this morning? Has your number transfer now fully gone through?
Chris
02-07-2021 03:15 PM
Well I changed the number in my settings like I was told and it’s changed in my EE but I can’t even make calls and I can’t use my data
02-07-2021 03:39 PM