Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

No order confirmation

Beck17991
Visitor

‎02-07-2021 12:55 PM

Hi,

 

I’ve placed an order today for an upgrade and paid the upfront fee, this has also gone from my bank account and states the value and ‘EE’, however I have had no order confirmation via email, no order number or anything. Nobody will advise me as I can’t remember my password. 

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎02-07-2021 02:45 PM

Hi @Beck17991

 

Welcome to the community and thanks for upgrading. 🙂

 

Did the confirmation email go into your spam/junk folder? What time did you order?


Chris

0 Helpful