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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2876 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16024 Views
  • 51 replies
  • 65 Helpful

Resolved! Positive Balance with EE

Four years ago we started paying £15 a month for our £10 monthly account, supposedly to cover any unexpected extras. We now have £220 in credit. EE still asks us to pay £10 monthly. Is there any way we can get our £220 used as payment of our bill for...

Pack10 not starting

I added pack10 and have enough credit but it won't start 

Screenshot_20210724-230202.jpg Screenshot_20210724-224740.jpg
sirch by Visitor
  • 518 Views
  • 2 replies
  • 1 Helpful

lost iphone 12

I have lost my brand new Iphone 12. Is there anything I can do? Thanks

Catd6 by Visitor
  • 582 Views
  • 2 replies
  • 2 Helpful

4gee Frequently Disconnecting

Hello, I recently started using a 4gee mini device for work and it frequently drops the connection after 45 minutes, sometimes before.  I’m a counsellor using video calls to deliver 50 minute sessions, so it’s more than frustrating to see the meeting...

RowanLong by Contributor
  • 6886 Views
  • 17 replies
  • 1 Helpful

Signal fluctuation from smart hub

I have fibre broadband, smart router with two disks. Problem is my signal fluctuates heavily even though I am close to the disk. What can cause the interference? How can I get a steady signal for my laptop?

Wynman by Visitor
  • 440 Views
  • 2 replies
  • 0 Helpful

Mi Fi box

Hi i have purchased a mifi box and the wifi connection is erratic, it works fine then just drops the signal, then it works again. is the a wifi booster i can join up to my mifi to stabilise connectivity

DavidSK by Investigator
  • 1058 Views
  • 5 replies
  • 1 Helpful

Refund

basically I bought £20 voucher for top up my data but before that i don't know how to top up the voucher and then i went on the ee app and click on the 10 £ top up for unintentional and it top up but it not my credit it my mum bank credit so can i pl...