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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

4 gee wifi

have £20 top up credit,no data left.How do i activate this credit to get data and connec to internet.

iphone 8 only works on 3G and home WiFi

I have been using an iphone 8 for a few weeks (Grade A re-furbished 64GB) but cannot get any signal whilst on 4G. My partner has a similar phone and is on EE but can get 4G in locations when I cannot, so this is not a location/coverage problem.3G doe...

KEB57 by Investigator
  • 1040 Views
  • 4 replies
  • 2 Helpful

How to get a pac number as my phone is broken

Hi guys my mobile is broke so how can I get My PAC number ?. Also I want to change net works But keep my Number is that possible & how long will it take Thanks in Advance 

Shelly99 by Visitor
  • 2021 Views
  • 1 replies
  • 1 Helpful

Transfer of old number to new EE sim

I got my EE sim on Friday and filled in the online form to transfer my old number to it.  A few  minutes later I got a confirmation email which said that it would take one day (since it was completed Mon-Fri)  I'm still waiting.  Any advice on how lo...

Rob195 by Established Contributor
  • 1001 Views
  • 4 replies
  • 0 Helpful

Resolved! How do I become the account holder for just my number?

At the moment I’m in my families account but I want to be the owner of my own account with my current number still but would like to stay with EE so a PAC code wouldn’t let me as I’m not transferring networks. What should I do?

Lanerz by Visitor
  • 2724 Views
  • 5 replies
  • 3 Helpful

Can’t register phone to ee account

I’m trying to set up my ee account so I can check WiFi data I have and keep getting this. The text goes to my phone and I add the pin sent but keep getting this error message.

Liz7777 by Explorer
  • 653 Views
  • 3 replies
  • 0 Helpful

Resolved! Data gifting

Just got 2 new phones on EE I would like to gift some data to other phone but it is not very clear how it works. When I try to add other phone number it keeps saying it does not recognise it. Please can some help 

Number deactivated

My mobile number has been deactivated, and when trying to call it says my number is unrecognised, so I can't get through to anyone. Im trying to get it reactivated, but I'm also having trouble as I never topped up my balance.If i buy a new sim card w...

Resolved! Missing £10 Pack for new Pay as you go sim

I got a new pay as you go sim (£10 Pack) from an EE store.I've put the sim into my phone and called 150. I've linked the top up card that came with the pack. I have even used the http://add-on.ee.co.uk/status link but all I get is a message saying my...

j3o by Explorer
  • 1414 Views
  • 3 replies
  • 1 Helpful

Resolved! Positive Balance with EE

Four years ago we started paying £15 a month for our £10 monthly account, supposedly to cover any unexpected extras. We now have £220 in credit. EE still asks us to pay £10 monthly. Is there any way we can get our £220 used as payment of our bill for...