Can’t register phone to ee account

[Liz7777]

I’m trying to set up my ee account so I can check WiFi data I have and keep getting this. The text goes to my phone and I add the pin sent but keep getting this error message.

[Chris_B]

@Liz7777   Using WiFi has nothing to do with your EE account or it’s data allowance.    Your cellular data allowance is part of your tariff.  If your having issues setting up your account I recommend you call customer services about this. 

your image has been rejected because it shows your phone number and this is a public forum so please do not post your private information on here. 

[Liz7777]

I can’t register my phone number to see what data allowance I have left?

Sent from my iPhone

[Christopher_G]

Hi @Liz7777

Welcome to the community.

I'd recommend speaking to our Mobile Care team to help get your account set up. You can find our contact information on the get in touch help page.

Chris