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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2848 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15913 Views
  • 51 replies
  • 65 Helpful

EE Top Up

Hi, I messaged 150 this morning from my mobile device and it gave me all the pack options. At the bottom it gave me an option for all Information on the packs to click the link. I clicked the link and thought I had topped up. It’s still now allowing ...

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Ell17 by Investigator
  • 934 Views
  • 5 replies
  • 0 Helpful

Unlimited data add-on not to be found?

With 1.0GB left of my monthly data, I’ve purchased the recurring ‘unlimited data’ add-on. I was met with a screen to say it’s successfully been added and should appear on my account shortly. It’s not appearing in my account via the app and I haven’t ...

Hg93 by Visitor
  • 546 Views
  • 1 replies
  • 0 Helpful

Hii

Hello!!I'm new here

Device Unlock

Hello,  I hope I get some help with my query. 1 week ago, I switched to GiffGaff, and at the same time I switched my number. Unaware that my phone is still locked to EE, the number switched to GiffGaff. I called EE on 2 separate occasions (one was a ...

EE line seems deactivated after 18 months abroad

I've been working overseas, and all through the lockdown. Usually I receive roaming texts and calls. But recently it appears my line has been deactivated by EE as it's no longer recignised, nor accepting top ups. Most of my banking and other apps hav...

Oguchi by Explorer
  • 504 Views
  • 5 replies
  • 2 Helpful

Data boost

Hi, We've moved to 100GB fibre broadband, which is supposed to have a 20GB data boost, but we're still on the old 5GB boost from our older BB. Is it a case of wait until the next bill to get it added, or did someone forget? I'm talking about the boos...

Gordon57 by Skilled Contributor
  • 536 Views
  • 2 replies
  • 1 Helpful

Re: swap brightbox with smart hub

hi there i'm trying to get wake on lan remotely over the internet working i've port forwarded .255 ports 7 to 9 but still doesnt work ,how did you get this to work on the smart hubthanks

Resolved! DD-WRT on my own router to connect to EE Fibre Broadband?

Has anyone had experience configuring a DD-WRT router for EE fibre broadband, that they are willing to share? I'm running DD-WRT v3.0-r46395 (on a D-Link DIR-615) and having seen the help guide at https://ee.co.uk/help/help-new/broadband-and-landline...

StuartJ7 by Investigator
  • 3357 Views
  • 7 replies
  • 4 Helpful