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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

New phone feeling

Is there anyone here who can get me a new phone for free, ? Samsung Galaxy 5g, would be good  ,

Resolved! PAYG Plan

I find my current 30-day, £10 PAYG pack uneconomic as I am a very infrequent user.  I have heard of a traditional PAYG plan called "1p Mobile" which piggy backs on EE.  Can any one tell me if I can switch to this plan without leaving EE?

Ether by Investigator
  • 1305 Views
  • 1 replies
  • 1 Helpful

Resolved! Is there an EE broadband issue in Dorset?

Around 11pm tonight my broadband dropped out and status showing red in my router.3 reboots and still internet is down, anyone else getting sane issues? 

Ozbod by Explorer
  • 1343 Views
  • 6 replies
  • 4 Helpful

Unlock phone to port/then port back

Hi, I am well out of contract (pay monthly android phone) and have found a sim only ee deal which ee themselves can't match. So I realise that to get that deal and keep my number and phone I am going to have to port it out to a PAYG with another prov...

Lost sim card abroad - transfer number to new non UK sim

Hi, I've lost my EE sim card abroad as I've been using a local sim.  I was wondering if it's possible to transfer my EE number to a T-mobile sim from Prague, since T-Mobile is supported by EE? I am also unable to access the live chat from here in Pra...

Cbchung by Explorer
  • 941 Views
  • 4 replies
  • 3 Helpful

No confirmation email or reference number

Last night I upgraded my device over the internet and I never received an confirmation email or got given a reference number to track my device either. Im just looking for some help on this situation 

JessieH by Visitor
  • 370 Views
  • 1 replies
  • 1 Helpful

Contract ended recently, phone number not working anymore

Hi, My 24 month contract ended this month. But my phone number has stopped working, I thought it would revert to pay as you go and the number would still be available, but it has not.  Does anyone know what the solution is to retain my old phone numb...

ajaz246 by Visitor
  • 1569 Views
  • 2 replies
  • 1 Helpful

Mobile Data

I have tried absolutely everything but cannot use my mobile data?  

wendizzy by Visitor
  • 445 Views
  • 1 replies
  • 1 Helpful

EE Top Up

Hi, I messaged 150 this morning from my mobile device and it gave me all the pack options. At the bottom it gave me an option for all Information on the packs to click the link. I clicked the link and thought I had topped up. It’s still now allowing ...

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Ell17 by Investigator
  • 927 Views
  • 5 replies
  • 0 Helpful