No confirmation email or reference number

JessieH
Visitor

Last night I upgraded my device over the internet and I never received an confirmation email or got given a reference number to track my device either. Im just looking for some help on this situation 

1 REPLY 1
Jon_K
Former EE Employee

Hi @JessieH.

 

Welcome to the community.

 

Have you checked your junk/spam folders for an email?

 

Has any money left your bank?

 

Jon