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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

Resolved! Sim only upgrade

I am still within the 24 month period on my sim only plan. Does anyone know if I can upgrade to a higher priced tariff offering unlimited data, without charge?Thanks

cwmparc1 by Skilled Contributor
  • 1216 Views
  • 3 replies
  • 1 Helpful

Username issues

Hi I was trying to post a question when I was told I had to link my community ID or something along those lines. When I tried to use my old username and password it said it was already linked.... So I had to make this one to be able to post this ques...

Paying old bill after contract cancelled?

Hi, a few years ago EE cancelled my contract as I couldn't pay an old bill. By couldn't I mean they wouldn't accept money from me while I was abroad. I saved past chat transcripts to prove this from 2018. My question, is it possible to access that ol...

jjj333 by Visitor
  • 376 Views
  • 1 replies
  • 0 Helpful

Switching

Hi, I switched my number to EE. Today I've received my new EE simcard. But they sent me a new number. I didn't want them to change my number. I gave them PAC code my ex provider. I don't want to use another number that EE sent me. Thanks.

Oknokn by Visitor
  • 424 Views
  • 1 replies
  • 2 Helpful

Sim 2 not allowed s21 ultra

Hi all, I have an s21 ultra through which I use an EE paym sim in slot 1 and another country sim in slot 2. EE is set as default for calls, texts and data. This was working fine without any issues. Suddenly after a few days I have started receiving t...

nandug23 by Visitor
  • 658 Views
  • 2 replies
  • 1 Helpful

Cancelling a repai

Can anyone tell me how I can easily cancel a repair without having to ring customer service, is there an online chat feature anywhere as I can't seem to find it or an email address for customer services please.

TWoolston by Investigator
  • 750 Views
  • 5 replies
  • 0 Helpful

Slow speeds on 2.4ghz

Hi, I've got Fibre installed at the start of the year and I'm getting 300mb down and about 50mb up when I'm connected to the 5ghz band. Which is fantastic.  So what's your problem? You may ask... I've installed a few smart devices round the home (cop...

Ee perks

Ee perks- I have ungraded yesterday so have gone to ee perks to get a new code. I've followed the link to reset my password as I couldn't log in, email comes through but when I reset my password it says 'were unable to reset your password, please try...

Iampixel by Visitor
  • 365 Views
  • 1 replies
  • 0 Helpful