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Username issues

Profile closed
Not applicable

Hi I was trying to post a question when I was told I had to link my community ID or something along those lines. When I tried to use my old username and password it said it was already linked....

 

So I had to make this one to be able to post this question about linking my username.

 

Is there a way to get back my old one?

 

Thanks

18 REPLIES 18
Chris_B
EE Community Star
EE Community Star

@Profile closed   Have you left EE to change to a different network than came back to EE ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

Hi @Profile closed

 

Welcome to the community. 🙂

 

What was your old community @ handle?


Chris

Profile closed
Not applicable

Just ludox haha

Christopher_G
EE Community Support Team

OK thanks, @Profile closed.

 

I've messaged our community manager to see if we can re-allocate your original username. I'll let you know what they say when they get back to me.

 

Thanks


Chris

Profile closed
Not applicable

Thank you

Profile closed
Not applicable

Hi I got an email from an admin saying they had fixed the issue but as you can see I am now on the third iteration of my username because it wouldn't let my in on either of the previous ones. 

 

Please help haha. I don't want to get to double digits.

Thanks @Profile closed.

 

I'll send another message to our community manager and see what can be done 🙂

 

Jon

Ludox
Skilled Contributor
Skilled Contributor

Thanks Jon, Sean_D seems to have fixed it for me. 

 

I wont be throwing any birthday parties for my username iterations this time.

 

Thanks for your time and help all.

That's great, @Ludox!

 

Thanks for letting us know 🙂

 

Jon