Sim only upgrade
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03-08-2021 12:43 PM - edited 03-08-2021 12:44 PM
I am still within the 24 month period on my sim only plan. Does anyone know if I can upgrade to a higher priced tariff offering unlimited data, without charge?
Thanks
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03-08-2021 02:59 PM
You may switch to a contract with more data for a higher monthly price any time mid-term. You'll need to call CS to request it.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-08-2021 12:53 PM
Hello @cwmparc1
How far into the 24month minimum term are you?
There is guidance on changing your payment plan whilst in your minimum term, on this EE help page
From what you've explained about wanting to increase your plan, this should be acceptable - but the page I've linked to does provide additional detail which may be worth a read.
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03-08-2021 02:59 PM
You may switch to a contract with more data for a higher monthly price any time mid-term. You'll need to call CS to request it.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-08-2021 03:24 PM
@XRaySpeX @bristolian Many thanks for your replies, that’s great to know 😀
