Cancelling a repai

[TWoolston]

Can anyone tell me how I can easily cancel a repair without having to ring customer service, is there an online chat feature anywhere as I can't seem to find it or an email address for customer services please.

[Christopher_B]

Hi @TWoolston

I hope you're well and having a nice day, are you up to much or is it a chilled one? 

Could I please just check how you booked the repair? 

Thanks 

Chris

[TWoolston]

Online

[Christopher_B]

Thanks @TWoolston

Since making the booking have you had an email or any more information about the next steps? 

I'm asking so I can work out where you're at in our repair journey.

Thanks 

Chris 

[TWoolston]

Hi they have dispatched the packaging to collect the phone many
Many thanks
Tanya

[Christopher_B]

Thanks @TWoolston

If you have a chat with our customer care team they should be able to make sure everything is stopped.

Thanks 

Chris