Switching info cancelling account

[Danalee99]

I requested switching info to try something for my dad as he wishes to leave ee. But th text has confused me, doe it mean that my contract is now cancelled?

[bristolian · Accepted solution]

Hi @Danalee99 

Your image has been rejected because it contained your mobile number in open text and this is a public internet forum - that's a fast way to attract spammers.

If you requested your PAC using 65075, your contract will only be cancelled - and early termination charges incurred - if you give that PAC to an alternative provider to port your number.

If you don't give your PAC, it won't be actioned.