Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2660 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Gps kids watch sim invalid

Hi I have bought a kids GPS watch and can’t get the watch to recognise it as valid- I have activated the sim on a phone and added credit to it and it still says invalid… the manufacturer spec says e: GSMFrequency: GSM850/900/1800/1900MHzand it is def...

Sdoo1 by Visitor
  • 999 Views
  • 1 replies
  • 0 Helpful

Profile pic ee app

How can I change the profile pic and name it my ee app,its apparently has pic of my friend and his name and I can't seems to change it. Any advice.Thanks

lost my number during an upgrade

i have lost my old number when upgrading my phone, all security 2fa etc is all linked to that number, how do i get it back

Eddyrz by Visitor
  • 528 Views
  • 1 replies
  • 1 Helpful

Unable to unlock old EE phone

I've tried unlocking my old Samsung Galaxy A20E but when putting in the IMEI no. it identifies the phone but shows an yellow exclamation mark and no image of the phone. I've tried unlocking my new phone, Samsung A22, and it worked perfectly. IMEI inp...

PennyL by Visitor
  • 1075 Views
  • 1 replies
  • 2 Helpful

Resolved! Switching info cancelling account

I requested switching info to try something for my dad as he wishes to leave ee. But th text has confused me, doe it mean that my contract is now cancelled? 

Screenshot_20211224-203033_Messages.jpg

Resolved! Sim

How do I fine out my number when I just ordered the sim as I need ot to register on app 

Jonnyboi by Visitor
  • 949 Views
  • 1 replies
  • 1 Helpful

Resolved! Roam Further

I was told the charge for roam further was £10 but my first bill has an extra charge of &5.60. What is this for? Thanks 

jacqueline0 by Established Contributor
  • 734 Views
  • 1 replies
  • 0 Helpful

Can't join 5ghz wifi on EE home router

4GEE Home router, I can see 2.4 and 5gHz wireless networks on phone, But I get incorrect password when joining the 5ghz the 2.4 is fine - not changed any out of box settings. card with unit has one network passwordThank you for any helpAndy. 

AndyKH by Visitor
  • 1517 Views
  • 2 replies
  • 0 Helpful