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lost my number during an upgrade

Eddyrz
Visitor

‎24-12-2021 10:14 PM

i have lost my old number when upgrading my phone, all security 2fa etc is all linked to that number, how do i get it back

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎24-12-2021 10:57 PM

@Eddyrz  .if you upgraded then you retain the number.  Have you put a new sim in your device or your old sim ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.