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03-08-2021 12:45 PM
Hi, I switched my number to EE. Today I've received my new EE simcard. But they sent me a new number. I didn't want them to change my number. I gave them PAC code my ex provider. I don't want to use another number that EE sent me. Thanks.
03-08-2021 12:55 PM
Hello @Oknokn
Welcome to the EE community
In most cases, EE will supply your new SIM with a temporary EE number, and then your number port will be actioned a day or so after your new SIM is connected.
If you want to be sure of the timescales, I'd recommend calling EE C/S on 150 who will have access to your account and can check.