Community Activity

How to reactivate

I’ve put my eSIM into a new phone as my iphone14 isn’t working the screen not working so how do I reactivate the eSIM to another phone

Unable to receive calls roaming

Hi,   I'm having the very same issue right now - did you manage to resolve this? If so, could you please share? Thanks, Shubham   [mod edit: title added to post]

Canon TS9551Ca won't connect to EE Hub

I recently switched to EE Broadband and now I cannot connect my printer to the hubI've tried resetting the printerI've turned it off and onI've turned the WiFi off and onI've tried WPA2, WPA3-Personal, WPA3I've tried WPS connectI've tried using the C...

Resolved! iPhone 15 battery and overheating

I just got the iPhone 15 less than a month ago. From day 1 I noticed it doesn’t hold battery & takes ages to charge despite using a fast charger & head. Not only that but it overheats all the time. Battery health is normal… 100% max capacity. My scre...

Kelsee05 by Investigator
  • 65 Views
  • 4 replies
  • 2 Helpful

EE/Verisure Smart Home Security System

Oh my god!  How difficult can it be to purchase a product that EE offers!!!I have been trying to purchase a home security package that EE offers with Verisure since mid April 2025.  My details have been passed along to the specialist sales team on nu...

VW1974 by Investigator
  • 63 Views
  • 4 replies
  • 0 Helpful

Resolved! Activating eSIM stuck

iPhone 16 pro max stuck on activating eSIM screen.says “you can continue setting up you’re iPhone while your eSIM is activating.”but there’s the spinning ring at the bottom, and cannot leave that screen. Has been 20+ mins, probably longer. Anyone els...

Jamescombe by Investigator
  • 8617 Views
  • 26 replies
  • 10 Helpful

Cant use esim

Hi I had an Esim on my old phone and had to temporarily change it with another phone due to being repaired. I have tried to log on the app MyEE to activate it on this phone so I can use my new phone as usual and I can’t due to app not being available...