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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Resolved! Standard Upgrade - No Sim only option

Hello,I'm due a standard upgrade today and when trying to change to a SIM only plan, despite clicking on the correct links, the site is only directing me to phone upgrade contracts only. When I click SIM only, there are no options available to me, ot...

Lisa123 by Contributor
  • 1285 Views
  • 1 replies
  • 0 Helpful

Smart Hub dropping network

I’ve recently started using my EE smart hub and, to get Wi-Fi coverage in my home, I’ve disabled it’s Wi-Fi and connected a set of BT Whole Home Discs. This setup was quite reliable with my previous router but the network appears to drop out very reg...

Thomm by Visitor
  • 433 Views
  • 1 replies
  • 0 Helpful

Sharing Ipv6 IP to PC Issues.

Hello, guys I'm quite new to the EE network. I use my mobile data on my phone and hotspot it to my PC. However, with ipv4 and the CGNAT, this makes gaming a nightmare. Ping is low in the 30ms range but has a lot of jitters so constantly rubber bandin...

CyberModz by Contributor
  • 449 Views
  • 1 replies
  • 0 Helpful

Resolved! Set up a regular payment - PAYG with Talk pack

I've had a simple PAYG tariff for years and today began a Talk pack at £1 per week. I know I can credit my EE account manually from time to time but is there a way to set up a regular payment-in from my bank or credit card? I found an EE web page whi...

JohnB47 by Valued Contributor
  • 1533 Views
  • 8 replies
  • 1 Helpful

Resolved! Error code 10 can't send messages

Hi, I've been on pay as you go for over 10 months whilst abroad and just recently I have been unable to send text messages using the same number. I'm still recieving messages but I'm unable to reply. This wasn't the case until a month ago. I've also ...

Fiy by Investigator
  • 5715 Views
  • 7 replies
  • 2 Helpful

Resolved! Transferring an e-sim to new phone while abroad

Hello,I have a UK iPhone 11 with e-sim and I'm thinking of upgrading to iPhone 12 Pro. Problem, I'm currently in Australia. Quite happy to buy the phone here, but I want to keep the UK number going for return visits when possible, plus occasions when...

How to set WPS to 5GHz?

Hi I have a dual band wifi extender (TP-Link RE450) that I'm stuggling to connect to the 5GHz wifi on my EE router. I have separated the 2.4GHz and 5GHz on the router. I can connect the extender to 2.4GHz OK, but I can't find a way to set WPS on the ...

big10p by Investigator
  • 1784 Views
  • 11 replies
  • 2 Helpful

Why are EE so unbelievably bad?

Shorthand take: - Took out contract Dec 2020- Phone has been having issues since March, contacted EE - Told me I couldn't have a loan phone unless I went in store, bloke on the phone was a grade A doorknob and wouldn't come down off his high horse wo...