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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Resolved! Apple Music Add on Option for Family Subscription

Hello,One one of our phones on the account we continued an Apple Music subscription through EE after the 6 months for free ran out. The phone user has set everything up nicely with their favourite tracks etc. We would like to now use the Apple Music ...

Extra charges

There is nothing more infuriating to receive your monthly bill which is larger than you expect.I chatted to Ee a couple of months ago about £13.00 approx extra and now this month nearly three pounds for 'picture messages.'Somehow I think Ee should ma...

Oldmerv by Investigator
  • 409 Views
  • 1 replies
  • 1 Helpful

Email Storage

Hello, I have recently purchased a new Apple Smart iPhone Plan Unlimited £61 but my emails are saying I cannot download due to mail box is full.  Please help - this is a new phone and enough storage (I believe).  Did not have this problem with my I P...

Odette50 by Explorer
  • 586 Views
  • 3 replies
  • 3 Helpful

Resolved! Pay as you go - is SIM still valid after 1 year of no use?

I bought 2 pay as you go SIMs last year.They have not been used since then.Now I need to use them and top them up.Can I still use those SIMs, or do I need to buy new ones?One number is registered online. I would like to register the 2nd SIM to the sa...

CellSoft by Explorer
  • 1354 Views
  • 4 replies
  • 2 Helpful

Data gift to other phone on account

Good morning, Been gifting data to my son who's phone is on my account problem-free for years. Went in to the local EE shop yesterday and got my upgrade which now includes 'unlimited data' on my contract. Currently at work and rang my son for a chat ...

Bigstu07 by Visitor
  • 427 Views
  • 1 replies
  • 1 Helpful

Resolved! Contract ends 27th September

My contract ends 27th September. Is my final payment in August and therefore if I end the contract in September  am I right in thinking that there will be no extra charges?

Resolved! Phone clone

Trying to send all my stuff from old Huawei to new dual sim oppo, oppo keeps telling me on phone clone that only the device owner can use this app!? 

DonnaCee by Explorer
  • 1800 Views
  • 3 replies
  • 1 Helpful

Refund

Can anyone tell me when my refund will be in the bank.  Waiting since last Thursday