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Pay as you go - is SIM still valid after 1 year of no use?

CellSoft
Explorer

I bought 2 pay as you go SIMs last year.
They have not been used since then.
Now I need to use them and top them up.
Can I still use those SIMs, or do I need to buy new ones?
One number is registered online. I would like to register the 2nd SIM to the same account, so I can top up both at the same time. Is that possible?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@CellSoft : No, after that length of inactivity they would have been deactivated by now.

 

EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

 

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

4 REPLIES 4
EssexBoyEE
Ace Contributor
Ace Contributor

Theyve probably both been disconnected now.  What happens if you put the Sims in a phone and dail out, say 150.

XRaySpeX
EE Community Star
EE Community Star

@CellSoft : No, after that length of inactivity they would have been deactivated by now.

 

EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

 

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you everyone for your replies! It turned out that the SIMs actually had been used within the time period mentioned, and they have now been topped up. So all good!
Good to know the time periods for future use. Cheers!

Leanne_T
EE Community Support Team

Thanks for the update @CellSoft

 

Glad to hear this is all sorted 🙂

 

Have a lovely day. 

 

Leanne.