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Community Activity
Plans
Been trying to subscribe to a plan and when I go on the website and go on plans it doesn’t show anything and when I try through text I get all the way to last step and when I reply with TOPUP nothing happens after that and my topup credit doesn’t get...
Resolved! Unable to Use Call Forwarding
Hi. I hope that someone will be able to help me with this before I chew the table out of pure frustration.I need to be able to divert calls from my Pixel 9 Pro.I am on a relatively pay monthly contract.Every time I try to get the thing to divert, whe...
Help - Abroad and no network/sognal
Hi all I’m in Germany. Have upgraded to new phone and moved SIM to new device yesterday. Did not have ability to call in/out or text. Unless on WiFi. chatted to EE through chat function this morning who activated my SIM and I was able to receive iMes...
Smart Hybrid Connect connected to router but the three bars are flashing red.
I am a new EE customer, BB works but the Smart Hybrid Connect is paired to the route but the three bars are flashing red. I have moved around the house and it is in the best possible position for 4g.
2 sims linked to app but only topping up 1 of them!
Please help! I have 2 SIM cards on my EE app one of them tops up but when I try to top up the other one even when I start off in the 2nd number it ends up topping up or adding subscriptions to the other number!! I’m sure it’s an app tech problem rath...
Account
I need to speak to someone online urgently about my account it's been restricted bit iv been in hospital amd iv no mobile phone to contact I need my WiFi re connection doing until I'm able to pay my bill next week
Hi I'm new to EE and have previously used powerline adapters for a garden room
Hi, I'm new to EE and my tplink av600 powerline adapters won't work in my garden log cabin, they previously did with sky, I think it is possibly because they are wpa2 and my new EE 7 router is wpa3. I don't want to spend on new wpa 3 powerline adapte...
Tap2bill
Good afternoon all, I thought I might just add to previous topic on the above company making charges to your accounts without you knowing. I had a 56p charge on my account from text number 0149 4750 678 with reference number 60599. The reference refe...
Non digital phone on digital voice
I never use my landline except for taking calls from an intercom to which I respond with the hash key. I've just had my service transferred to digital.My old (digital) phone doesn't seem to work for the intercom any longer - although the hash key doe...
My broadband is down
My broadband has been down all morning and I don’t know why
