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Community Activity
Resolved! Upgraded to Apple one from just Apple TV+, now Apple TV+ keeps saying i need to
Decided to upgrade to get the Apple one subscription for £5/month instead of just getting the free Apple TV+, however when i switched over, I’ve now lost access to Apple TV+ and it keeps saying that i need to renew. I have checked my subscriptions an...
Still a dead after 6 months
Every time I login into the app, and that included today. I keep on finding the option to do a renewal on my Broadband. But as per usual when I try to find out what options are available. It times out with the same stuck record message, sorry, someth...
Limiting Bandwidth and Speed
Hello I don't know if I'm complicated my setup I'm based in the UK with 900mbps with router and digital phone line (EE) I have to use the isp router for the phone line to work. I installed a switch to limit the speed some devices can get like 100mb...
Charity donation request
Hello, I am helping my students with organising a raffle as part of our special needs students enterprise project. The aim of the raffle is for students to be able to self-fund their summer trip. Many are from disadvantaged backgrounds.Please could y...
Live chat
Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?
Order cancelled
My order was cancelled and I haven’t received my money back from the upfront payment
Resolved! Switch 2 - launch date delivery
Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.
WiFi calling stopped - 4G Smart Hub
We use a 4G smart hub due to poor broadband connectivity. We also have O2 iPhones which we have used successfully for 9 months with the hub to make WiFi calls (no o2 mobile signal here). Last week, we could no longer access WiFi calling. Same for bot...
Phone extension sockets, Digital Voice and broadband speed
Before I was recently migrated from BT to EE I had my BT Hub plugged in to a phone extension socket rather than the master socket (despite the advice not to do this, I was getting average speeds of 44mbps). Once I switched to EE I plugged the new EE ...
