Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Delivery of an upgrade handset

I ordered an upgrade yesterday, the payment taken for the cost of the handset and got the confirmation email from EE that shows my full address for delivery. DPD only got the street name from EE so has been unable to complete the delivery.  How/who d...

vxhaen by Explorer
  • 337 Views
  • 1 replies
  • 1 Helpful

5GEE

Does anyone happen to know when or if EE will be restocking the 5GEE router? Ive got BT broadband but i really am fed up having to pay for a landline I dont use (apart from broadband) I know I can tether my mobile to my pc but unlimited data is defin...

Saul3 by Investigator
  • 415 Views
  • 1 replies
  • 0 Helpful

hello

is it easy to get a phone contract with EE ???

No delivery date

I upgraded via the SMS service yesterday evening and had a confirmation email but no order number on the email to track my delivery. It says it’s due to be delivered today but I have no way of tracking it and no word from DPD either.

Resolved! End of term

Hi, my contract ends today with EE I want to switch to a new provider, if I do this will I still have broadband until the end of the month for when payment is due again? Or will it be cut off automatically. 

Change from monthly to payg

My son confused in a state of getting woke accidentally changed from payg to mthly, we got in touch on 26th july and finally got somewhere a a week ago, the only trouble now is when we said change back, his account is closed and number not recognised...

Tray9700 by Visitor
  • 424 Views
  • 1 replies
  • 1 Helpful

NHS Perks

I have received an email advising that EE are having trouble processing my request for the nhs offer. I had this all confirmed early last year when the offer first came out, I haven’t changed my telephone number so don’t understand what the problem c...

Evers by Explorer
  • 842 Views
  • 6 replies
  • 0 Helpful

Resolved! Samsung A20e imei numbers

Why would my phone have 2 imei numbers? It only has one slot.Many thanks for any help!

Willyes3 by Explorer
  • 1285 Views
  • 1 replies
  • 0 Helpful

EE Perks

My EE Perk account has been deactivated yet trying to re register states that I have an account and registered. But I can't gain access to update or verify in order to get a perk code for the 20% NHS discount code. 

samandaj by Visitor
  • 478 Views
  • 2 replies
  • 2 Helpful