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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

New router won't connect to smart TV

Set up new router yesterday (with BT previously) and all of my devices connected with zero problems. I can't get my smart TV (JVC) to connect at all. I've tried connecting it via WPS and manually on both 2.4 and 5ghz. I've tried unplugging router and...

Resolved! Legacy (One2One 07946) update/port to EE not possible?

Has anyone successfully ported their legacy PAYG number to a new EE PAYG sim? I have tried calling on 2 separate occasions spending 40 mins and 1 hour being told they were trying to work something out and they will call me back. I have not received a...

Low volume on calls iPhone 11

Since doing the latest upgrade with apple, I am experiencing low volume on incoming calls. To the point you can not hear the person on the other end.ive tried cleaning all the speakers but no difference. volume is all turned up to full and works perf...

Kas66 by Investigator
  • 1772 Views
  • 7 replies
  • 0 Helpful

billing

today you took £36 .93 out of my bank accounti normally pay £15 a month for broadband only, i have a dongleon tuesday night when on the internet it said you have ran out of data, so i paid £15then the same happened on wednesday night i paid another  ...

snowy11 by Investigator
  • 315 Views
  • 1 replies
  • 0 Helpful

Z fold 2 not included for trade in on z fold 3

Just looking at what deals EE are offering on the Z Fold 3, and i was interested in the £500 trade in. However, while it includes most other high end phones, the offer doesn't include the Z Fold 2! Does anyone know whether this is an oversight, or wh...

markg72 by Visitor
  • 535 Views
  • 1 replies
  • 0 Helpful

SIM only upgrade

Good afternoon, I have just upgraded my phone to a SIM only contract for £23 a month and I have a couple of questions  1. Do I need to wait for a new SIM card in the post as I have a confirmation email with delivery address details etc, giving me the...

Upgrade phone but keep plan

Hi All I have the upgrade option showing but there does not seem any way to upgrade just to a new phone but keep my plan. I also work for NHS so get discount so need to roll this in as well.  Live chat does not seem to be working and i would rather n...

Can't choose 'refreshed' SIM Plan

Got a text saying that SIM-only plans were being 'refreshed' and that I needed to choose a new one, with an online-only rate offered. I want to choose that one but every time I click the 'choose this plan' button on the offer page it takes me directl...