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12-08-2021 01:42 PM
today you took £36 .93 out of my bank account
i normally pay £15 a month for broadband only, i have a dongle
on tuesday night when on the internet it said you have ran out of data, so i paid £15
then the same happened on wednesday night i paid another £15.00
im not sure if i have messed things up
can anyone help
thank you
12-08-2021 02:18 PM
@snowy11 You’ll have to speak with customer services about this as this is a public forum.